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Quality Policy

The Company is committed to:

Promoting a company culture of QUEST: Quality focus leads to excellent execution, safety and on
time delivery.

Sustaining Employment for existing and future staff, providing a good place to work and
developing staff to ensure that the Company has the necessary skills to meet all current and
future challenges and to ensure a professional, effective and friendly service is given to our
clients. This demonstrates to our staff that they are recognised as key to the companies
overall performance.

Forging partnerships with our suppliers, stakeholders and major players in the private and public
sectors to ensure optimum business performance. We also ensure that our suppliers and partners
that may be used in the delivery of our services also comply with our quality philosophy and company
policies relevant to their impact on business activities.

Achieving and maintaining a standard of excellence in the operation of business.

Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the
organisation from top to bottom.

Providing sufficient resources and equipment to ensure that the Company can operate to the
documented Management System. The management system conforms to the requirements of BS
EN ISO 9001:2008, the International Standard for Quality Management Systems

Ensuring that our quality management system provides a framework for the management and
control of our activities for Quality, Environment and Health & Safety. It also assists in
establishing and reviewing strategic objectives for the company.

Ensuring that all company policies & procedures have the full support of senior management.

Continually monitoring and reviewing our Quality Policy is to ensure that it remains relevant
and effective to the changing needs of our customers.

Continuous appraisal of our business to ensure that the quality of service we provide fully and
consistently meets our customer expectations and all current and impending legislative
requirements.

Managing Director
Alex MacKinnon

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